Data, Storage & Export
Where your data lives, how to get it out, and how to delete it.
Your notes are yours. This page covers where they live, how to get them out, and how to leave.
Where Things Live
| Where | |
|---|---|
| Your notes | Your Prismical account, synced to every device. Your phone also keeps a copy so it works offline. |
| Recordings and transcripts | With their notes, synced the same way. |
| The audio itself | Never stored in Prismical's cloud — transcribed as it arrives and dropped. A working copy sits on your own device while recording, and is deleted once it's transcribed. See Security & privacy. |
Getting a Note Out
Open a note's ⋯ menu and choose Copy as markdown. You get the title and the full body on your clipboard, ready to paste into anything.
For a transcript, open the transcript panel, find the recording, and choose Copy
transcript — you get the whole thing as Speaker: text lines. See
Transcripts.
Skills export as real files: Export as JSON from a skill's menu.
Getting Everything Out
There's no one-click "export all my notes" button today. The way to do it is the API:
Create a key at Settings → API keys.
Page through GET /v1/notes to collect every note's id. The list gives you
titles and excerpts, not full text.
Fetch each note's text with GET /v1/notes/{note_id}?include_body=1.
Write them wherever you want.
It's a script, not a button — but it's a complete, documented path, and it works on any plan. See API & API keys.
If you want a bulk export and don't want to write a script, tell us — it's useful to know people need it.
Deleting a Note
Deleting a note is immediate, and there's no trash to restore from on any platform. If you've deleted something you needed, get in touch quickly.
Deleting Your Account
Settings → Account → Delete account. You'll be asked to type your email address to confirm, because this doesn't ask twice.
What happens the moment you confirm:
- You're signed out everywhere, and every session is destroyed.
- Your sign-in credentials are removed — your password, and any Google or Apple connection.
- Your name and email are anonymized.
- Every public link you ever published is revoked, across every organization.
- Any organization left with nobody in it is retired.
This is one-way. There's no grace period and no undo — and signing up again with the same email address gives you a new, empty account rather than your old one back.
One thing to know before you go: notes you created in a shared organization stay with that organization, so your colleagues don't lose work that was theirs too. They'll show as authored by "Deleted user". If you want that content gone, delete the notes before you delete your account.
If you're the only owner of an organization that still has other people in it, deletion is blocked until you hand ownership over or remove them. That's deliberate — it stops an org being orphaned.
For questions about what's retained after deletion, or to make a formal erasure request, contact us.
Deleting an Organization
Settings → Preferences → Delete organization, if you're its owner. This opens an email to our team, who'll confirm with you before doing it — organization deletion is handled by a person rather than a button.